Patient Support Services

Baltimore Medical System is committed to improving health by reducing or eliminating barriers faced by many patients. We have developed a broad range of patient support services and programs to meet this challenge.


Sliding Fee Scale

We offer discounts on medical service fees for qualified patients based on family size, income, and insurance status. More Information


Health Benefits Advisors

Specially trained staff are available at every Baltimore Medical System health center to assist patients in determining eligibility for a variety of health benefits.


Specialty Care Referral Coordination

Baltimore Medical System staff help patients with appointments for specialty care and diagnostic testing.


Deaf Services

We offer American Sign Language interpretation, care coordination and patient advocacy for the Deaf and hearing impaired.  This program attracts patients throughout Maryland. More Information


Women's Health Services

In addition to a broad range of services for all women, Baltimore Medical System provides case management for high-risk pregnancies.  We also provide special assistance in accessing breast health services such as mammograms.


International Services

Baltimore Medical System employs bilingual physicians and other staff, many of whom also have multi-cultural backgrounds that help them understand the needs of patients from other countries. Our written materials are in English and Spanish. For Baltimore's growing refugee population, Baltimore Medical System also provides foreign language interpretation for initial health screenings and ongoing medical care. More Information


School-Based Health

Baltimore Medical System operates seven school-based health centers that provide well-child care, sports physicals, immunizations, family planning, health education and treatment for acute illnesses. For many students, we are their primary source of health care. More Information


Pharmacy Assistance Program

Our on-site pharmacies are able to dispense many medications at lower than wholesale prices. We also assist patients in applying for free or discounted medications from pharmaceutical manufacturers. More Information